How To Write a Landscaping Contact Us Page
Your Contact Us page for your landscaping website is one of the simplest and most straightforward pages you will create.
The goal of this page is for customers to land on it and contact you by phone, email, or a service request form.
We have seen landscaping companies have the most success with their Contact Us page when it includes all contact information a customer needs, without including any unnecessary information.
In this article, we will cover what you should include on a landscaping Contact Us page to ensure your customers can contact you quickly and easily.
Top 6 Things You Should Include on Your Landscaping Contact Us Page
To help you include the most important information on your landscaping Contact Us page, we create a list of the top six things you should include on it:
Hours and days you perform landscaping services
Your physical address or areas you service
A phone number customers can reach you for landscaping services
An email address where customers can inquire about landscaping services
Accepted forms of payment you accept from landscaping customers
Your contact us form or landscaping service request form
Your Contact Us page should not be super text heavy. Its main purpose is to convey high-level information about your company so customers can contact you.
1. Hours and Days You Perform Landscaping Services
You want to specify your hours of operation reasonably. These hours should encompass when your crew would be available to provide landscaping services and when someone would be available to answer the phone.
Your hours of operation give prospective customers an idea of whether or not they can reach you at the time they came across your website.
This section is also a great place to mention the days you operate. For instance, if you perform landscaping services on the weekend as well as the week, you should specify that in this section.
Some examples of ways you can format yours are:
Monday-Friday: 8am-5pm
OR
Monday-Thursday: 7am-5pm
Friday-Saturday 8am-12pm
Even if you are not available for a full day on the weekend or the week, you should include any days and timeframes that you would be available to perform landscaping services or respond to a landscaping inquiry to let customers know all the times they can reach you.
2. Your Physical Address or Areas You Service
If you happen to have a physical business location, you could include this as your address to give your customers and Google an idea of where you are located.
Blue Trade Tip: Google will usually put your company higher in search results of customers that are closer to the physical address you list on your Google My Business and your website.
In most cases, even if you list a physical address for your landscaping company, potential customers will reach out by phone before just stopping by. Although, if you offer landscaping design services, customers may be more likely to come by to inquire about a design consultation.
Ultimately, the decision to list a physical address on your landscaping company website or not will depend on whether you have a physical address, what kind of landscaping services you offer, and whether you are comfortable putting an address out there.
From a local SEO (search engine optimization) perspective, if you have a physical address, you should list it on your website. If you don’t have a physical address, you could list a P.O. box on your website.
However, when you go to create a Google My Business profile, Google won’t allow you to put the P.O. box as your address on that profile.
3. A Phone Number Customers Can Reach You for Landscaping Services
This one is pretty obvious, but you will want to include a phone number on your Contact Us page that customers can reliably reach you. If you tend to be busy at jobs or managing other parts of the business during the day, this should not be your phone number.
It is most ideal to list a phone number of a receptionist who will be able to answer all inbound calls your landscaping company receives. Another option is to list two numbers: an “office phone” and a general “company phone”.
To make it easy for customers to reach you, you should make your phone number(s) clickable in case customers come across your website on their phone.
Making a phone number clickable can be as simple as hyperlinking your phone number in your website editor tool (the hyperlink text will usually either be your phone number without dashes or it will require you to put “tel:” before your phone number, like tel:9194107819).
4. An Email Address Where Customers Can Inquire About Landscaping Services
When picking an email address for your landscaping service inquiries, the same rule applies as choosing a phone number. You will want to pick an email address where inquiries will actually be reviewed and answered quickly.
If you do not use your email frequently, you should delegate this to someone on your staff. If you choose to do that, you can either list their company email address, or you can create a general company email address that they have access to.
While email inquiries will be more common if you offer landscaping design services, you still can receive them if you offer general landscaping services. You can also hyperlink your email so that your customers can easily email you.
To make an email clickable, you do not have to add additional text into the hyperlink, you simply retype your email address as the hyperlink text.
5. Accepted Forms of Payment You Accept From Landscaping Customers
Some landscaping companies may accept all forms of payment, whereas others only accept a few forms of payment. To let your customers know if you accept their preferred method of payment, you should list out the payment methods you accept, like:
Cash
Card
Checks
Financing (optional)
These may differ based on the services you provide and their level of cost. For instance, some homeowners may not need financing for general landscape maintenance. However, they may need financing for a large landscaping project.
If you plan to include financing as a method of payment, you should specify if you only accept external financing or if you also offer financing to customers through a vendor like GreenSky.
6. Your Contact Us Form or Landscaping Service Request Form
The form you include on your landscaping Contact Us page will depend on if you have a scheduling system set-up or if you are planning on using a scheduling system through your website platform.
If you don’t have a scheduling system and you don’t plan on setting one up, you can start with a general contact us form. Regardless of which type of form you place on your Contact Us page, you should generally request the following information from your customers:
Their contact information (name, email, phone number, address)
The type of landscaping services they are looking for
Any additional details the may want to include
Here is an example of a Contact Us form from a landscaping company that offers residential and commercial landscaping services.
They have chosen to provide a section for customers to put their company name if applicable, but have made it an optional field in case it is a residential customer filling out the form.
Create a Landscaping Contact Us Page So Customers Can Reach You
Creating a Contact Us page and linking to it with a button at the top right of your website navigation is one of the most effective ways to get prospective customers to reach out to you.
A successful Contact Us page is created with the end customer in mind, making it as easy as possible for them to find the information they need.
For more information on making an effective landscaping company website that gets you leads, subscribe to our newsletter below. If you need help creating your Contact Us page, reach out to us today.